@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:400;src:url(/_astro/inter-cyrillic-ext-400-normal.BQZuk6qB.woff2)format("woff2"),url(/_astro/inter-cyrillic-ext-400-normal.DQukG94-.woff)format("woff");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:400;src:url(/_astro/inter-cyrillic-400-normal.obahsSVq.woff2)format("woff2"),url(/_astro/inter-cyrillic-400-normal.HOLc17fK.woff)format("woff");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:400;src:url(/_astro/inter-greek-ext-400-normal.DGGRlc-M.woff2)format("woff2"),url(/_astro/inter-greek-ext-400-normal.KugGGMne.woff)format("woff");unicode-range:U+1F??}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:400;src:url(/_astro/inter-greek-400-normal.B4URO6DV.woff2)format("woff2"),url(/_astro/inter-greek-400-normal.q2sYcFCs.woff)format("woff");unicode-range:U+370-377,U+37A-37F,U+384-38A,U+38C,U+38E-3A1,U+3A3-3FF}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:400;src:url(/_astro/inter-vietnamese-400-normal.DMkecbls.woff2)format("woff2"),url(/_astro/inter-vietnamese-400-normal.Bbgyi5SW.woff)format("woff");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:400;src:url(/_astro/inter-latin-ext-400-normal.C1nco2VV.woff2)format("woff2"),url(/_astro/inter-latin-ext-400-normal.77YHD8bZ.woff)format("woff");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:400;src:url(/_astro/inter-latin-400-normal.C38fXH4l.woff2)format("woff2"),url(/_astro/inter-latin-400-normal.CyCys3Eg.woff)format("woff");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:500;src:url(/_astro/inter-cyrillic-ext-500-normal.B0yAr1jD.woff2)format("woff2"),url(/_astro/inter-cyrillic-ext-500-normal.BmqWE9Dz.woff)format("woff");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:500;src:url(/_astro/inter-cyrillic-500-normal.BasfLYem.woff2)format("woff2"),url(/_astro/inter-cyrillic-500-normal.CxZf_p3X.woff)format("woff");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:500;src:url(/_astro/inter-greek-ext-500-normal.C4iEst2y.woff2)format("woff2"),url(/_astro/inter-greek-ext-500-normal.2j5mBUwD.woff)format("woff");unicode-range:U+1F??}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:500;src:url(/_astro/inter-greek-500-normal.BIZE56-Y.woff2)format("woff2"),url(/_astro/inter-greek-500-normal.Xzm54t5V.woff)format("woff");unicode-range:U+370-377,U+37A-37F,U+384-38A,U+38C,U+38E-3A1,U+3A3-3FF}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:500;src:url(/_astro/inter-vietnamese-500-normal.DOriooB6.woff2)format("woff2"),url(/_astro/inter-vietnamese-500-normal.mJboJaSs.woff)format("woff");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:500;src:url(/_astro/inter-latin-ext-500-normal.CV4jyFjo.woff2)format("woff2"),url(/_astro/inter-latin-ext-500-normal.BxGbmqWO.woff)format("woff");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:500;src:url(/_astro/inter-latin-500-normal.Cerq10X2.woff2)format("woff2"),url(/_astro/inter-latin-500-normal.BL9OpVg8.woff)format("woff");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:600;src:url(/_astro/inter-cyrillic-ext-600-normal.Dfes3d0z.woff2)format("woff2"),url(/_astro/inter-cyrillic-ext-600-normal.Bcila6Z-.woff)format("woff");unicode-range:U+460-52F,U+1C80-1C8A,U+20B4,U+2DE0-2DFF,U+A640-A69F,U+FE2E-FE2F}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:600;src:url(/_astro/inter-cyrillic-600-normal.CWCymEST.woff2)format("woff2"),url(/_astro/inter-cyrillic-600-normal.4D_pXhcN.woff)format("woff");unicode-range:U+301,U+400-45F,U+490-491,U+4B0-4B1,U+2116}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:600;src:url(/_astro/inter-greek-ext-600-normal.DRtmH8MT.woff2)format("woff2"),url(/_astro/inter-greek-ext-600-normal.B8X0CLgF.woff)format("woff");unicode-range:U+1F??}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:600;src:url(/_astro/inter-greek-600-normal.plRanbMR.woff2)format("woff2"),url(/_astro/inter-greek-600-normal.BZpKdvQh.woff)format("woff");unicode-range:U+370-377,U+37A-37F,U+384-38A,U+38C,U+38E-3A1,U+3A3-3FF}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:600;src:url(/_astro/inter-vietnamese-600-normal.Cc8MFFhd.woff2)format("woff2"),url(/_astro/inter-vietnamese-600-normal.BuLX-rYi.woff)format("woff");unicode-range:U+102-103,U+110-111,U+128-129,U+168-169,U+1A0-1A1,U+1AF-1B0,U+300-301,U+303-304,U+308-309,U+323,U+329,U+1EA0-1EF9,U+20AB}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:600;src:url(/_astro/inter-latin-ext-600-normal.D2bJ5OIk.woff2)format("woff2"),url(/_astro/inter-latin-ext-600-normal.CIVaiw4L.woff)format("woff");unicode-range:U+100-2BA,U+2BD-2C5,U+2C7-2CC,U+2CE-2D7,U+2DD-2FF,U+304,U+308,U+329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}@font-face{font-family:Inter;font-style:normal;font-display:swap;font-weight:600;src:url(/_astro/inter-latin-600-normal.LgqL8muc.woff2)format("woff2"),url(/_astro/inter-latin-600-normal.CiBQ2DWP.woff)format("woff");unicode-range:U+??,U+131,U+152-153,U+2BB-2BC,U+2C6,U+2DA,U+2DC,U+304,U+308,U+329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}:root{--fond:#fafafa;--papier:#fff;--doux:#f3f4f7;--encre:#06082d;--gris:#63627a;--trait:#e8e8ed;--trait-fort:#c4c4cf;--bleu:#1d4ed8;--bleu-fonce:#1a40b0;--bleu-clair:#eff4ff;--bleu-bord:#b9ccf8;--rouge:#c81e3a;--rouge-fonce:#a3172f;--rouge-clair:#fdecef;--orange:#a84400;--orange-clair:#fff3e4;--orange-bord:#f5c897;--vert:#0f7a55;--vert-clair:#e4f6ef;--ombre:0 1px 2px #06082d0d;--ombre-haute:0 10px 30px #06082d1f;--securite-bas:env(safe-area-inset-bottom,0px)}*{box-sizing:border-box}html{-webkit-text-size-adjust:100%}body{background:var(--papier);color:var(--encre);margin:0;font:400 16px/1.5 Inter,Helvetica Neue,Arial,sans-serif}[hidden]{display:none!important}a{color:var(--bleu)}h1,h2,h3,p,ul,ol{margin:0}ul,ol{padding:0;list-style:none}button,input,select,textarea{font:inherit;color:inherit}button,summary,label[for],a{cursor:pointer}:focus-visible{outline:2px solid var(--bleu);outline-offset:2px;border-radius:6px}.ic{flex:none;width:18px;height:18px;display:inline-flex}.ic svg{width:100%;height:100%;display:block}.texte-cache{clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.btn{border:1px solid var(--trait-fort);background:var(--papier);min-height:44px;color:var(--encre);border-radius:10px;justify-content:center;align-items:center;gap:8px;padding:9px 16px;font-size:15px;font-weight:500;text-decoration:none;transition:background-color .15s,border-color .15s;display:inline-flex}.btn:hover{background:var(--doux)}.btn:disabled{opacity:.55;cursor:default}.btn--plein{background:var(--bleu);border-color:var(--bleu);color:#fff}.btn--plein:hover{background:var(--bleu-fonce);border-color:var(--bleu-fonce)}.btn--danger{background:var(--rouge);border-color:var(--rouge);color:#fff}.btn--danger:hover{background:var(--rouge-fonce);border-color:var(--rouge-fonce)}.btn--large{width:100%;min-height:50px;font-size:16px;font-weight:600}.btn--icone{width:44px;padding:0}.lien{color:var(--bleu);text-underline-offset:2px;background:0 0;border:0;padding:0;font-weight:500;text-decoration:underline}.shell{min-height:100dvh}.rail{background:var(--papier);flex-direction:column;min-height:100dvh;display:flex;position:relative}.rail-panneau{flex-direction:column;flex:1;min-width:0;min-height:0;display:flex}.zone{min-width:0}.shell[data-vue=liste] .zone,.shell[data-vue=contenu] .rail{display:none}.rail-nav{z-index:30;position:absolute;top:11px;right:16px}.nav-lien{display:none}.rail-tete{align-items:center;min-height:66px;padding:12px 72px 8px 16px;display:flex}.marque{color:var(--encre);letter-spacing:-.03em;font-size:24px;font-weight:600;line-height:1.2;text-decoration:none;display:block}.rail-salut{color:var(--gris);padding:0 16px 10px;font-size:15px}.avatar{place-items:center;width:44px;height:44px;list-style:none;display:grid}.avatar::-webkit-details-marker{display:none}.avatar span{background:var(--bleu);color:#fff;border-radius:50%;place-items:center;width:34px;height:34px;font-size:14px;font-weight:600;display:grid}.menu{position:relative}.menu>summary{list-style:none}.menu>summary::-webkit-details-marker{display:none}.menu-liste{z-index:30;background:var(--papier);border:1px solid var(--trait);min-width:240px;box-shadow:var(--ombre-haute);border-radius:12px;padding:6px;position:absolute;top:calc(100% + 6px)}.menu-liste--droite{right:0}.menu-nom{color:var(--gris);padding:8px 10px;font-size:14px}.menu-item{width:100%;min-height:44px;color:var(--encre);text-align:left;background:0 0;border:0;border-radius:8px;align-items:center;gap:10px;padding:8px 10px;font-size:15px;text-decoration:none;display:flex}.menu-item:hover{background:var(--doux)}.menu-item--danger{color:var(--rouge)}.rail-action{z-index:20;padding:12px 16px calc(12px + var(--securite-bas));background:var(--papier);border-top:1px solid var(--trait);position:fixed;bottom:0;left:0;right:0}.rail-recherche{margin:4px 16px 8px;position:relative}.rail-recherche .ic{width:18px;height:18px;color:var(--gris);position:absolute;top:13px;left:12px}.rail-recherche input{border:1px solid var(--trait);background:var(--doux);border-radius:10px;width:100%;min-height:44px;padding:8px 12px 8px 38px;font-size:15px}.rail-liste{padding:0 0 calc(92px + var(--securite-bas));flex:1}.rail-groupe{color:var(--gris);padding:14px 16px 6px;font-size:13px;font-weight:500}.lignes li+li .ligne{border-top:1px solid var(--trait)}.ligne{color:inherit;grid-template-columns:36px minmax(0,1fr);gap:12px;padding:12px 16px;text-decoration:none;transition:background-color .15s;display:grid}.ligne:hover{background:var(--fond)}.ligne[aria-current=page]{background:var(--bleu-clair)}.ligne-texte{gap:1px;min-width:0;display:grid}.ligne-haut,.ligne-bas{justify-content:space-between;align-items:baseline;gap:10px;min-width:0;display:flex}.ligne-titre,.ligne-infos,.ligne-extrait{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.ligne-titre{font-size:15px;font-weight:600}.ligne-date{color:var(--gris);flex:none;font-size:13px}.ligne-infos{color:var(--encre);font-size:14px}.ligne-extrait{color:var(--gris);flex:1;font-size:14px}.pastille{background:color-mix(in srgb, var(--teinte) 13%, white);width:36px;height:36px;color:var(--teinte);border-radius:50%;place-items:center;padding:9px;display:grid}.mini-note,.etat{white-space:nowrap;font-variant-numeric:tabular-nums;border-radius:6px;flex:none;padding:1px 8px;font-size:13px;font-weight:600}.note--haut{background:var(--vert-clair);color:var(--vert)}.note--moyen{background:var(--bleu-clair);color:var(--bleu)}.note--bas{background:var(--orange-clair);color:var(--orange)}.etat{background:var(--doux);color:var(--gris)}.etat--error,.etat--recording{background:var(--orange-clair);color:var(--orange)}.vide{color:var(--gris);text-align:center;padding:28px 16px}.page{padding:12px 16px 48px}.page-tete{align-items:center;gap:8px;min-height:44px;margin:0 -8px 6px;display:flex}.retour{min-height:44px;color:var(--gris);align-items:center;gap:2px;padding:0 10px 0 4px;font-size:15px;font-weight:500;text-decoration:none;display:inline-flex}h1{letter-spacing:-.02em;font-size:26px;font-weight:600;line-height:1.2}.h-section{letter-spacing:-.01em;margin-bottom:8px;font-size:16px;font-weight:600}.discret{color:var(--gris);font-size:15px}.nouvelle{padding-bottom:calc(112px + var(--securite-bas))}.nouvelle h1{margin-bottom:18px}.champ-titre{margin-bottom:8px;font-size:15px;font-weight:600;display:block}.champ-titre .discret{font-size:14px;font-weight:400}.groupe-modes{border:0;margin:0 0 20px;padding:0}.nuancier{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;display:grid}.teinte-choix{border:1px solid var(--trait);background:var(--papier);border-radius:12px;flex-direction:column;gap:8px;min-height:92px;padding:10px;font-size:13px;font-weight:500;line-height:1.25;transition:border-color .15s,background-color .15s;display:flex;position:relative}.teinte-choix:hover{border-color:var(--trait-fort)}.teinte-choix input{opacity:0;cursor:pointer;width:100%;height:100%;margin:0;position:absolute;inset:0}.teinte-choix .pastille{width:34px;height:34px;padding:8px}.teinte-choix:has(input:checked){border-color:var(--bleu);background:var(--bleu-clair);box-shadow:0 0 0 1px var(--bleu);font-weight:600}.teinte-choix:has(input:focus-visible){outline:2px solid var(--bleu);outline-offset:2px}.champ{margin-bottom:20px;display:block}input[type=text],input[type=email],input[type=password],select,textarea{background:var(--papier);border:1px solid var(--trait-fort);border-radius:10px;width:100%;min-height:46px;padding:10px 12px;font-size:16px;transition:border-color .15s,box-shadow .15s;display:block}input:focus,select:focus,textarea:focus{border-color:var(--bleu);box-shadow:0 0 0 3px var(--bleu-clair);outline:none}textarea{resize:vertical;line-height:1.5}.phrase{background:var(--doux);border-radius:12px;margin-bottom:14px;padding:12px 14px;font-size:15px}.phrase strong{margin-bottom:2px;font-weight:600;display:block}.nouvelle-action{z-index:20;padding:12px 16px calc(12px + var(--securite-bas));background:var(--papier);border-top:1px solid var(--trait);position:fixed;bottom:0;left:0;right:0}.importer{color:var(--gris);flex-wrap:wrap;align-items:center;gap:4px 8px;font-size:15px;display:flex}.barre{background:var(--trait);border-radius:3px;height:6px;margin-top:10px;overflow:hidden}.barre span{background:var(--bleu);width:0;height:100%;transition:width .2s;display:block}.bandeau{border-radius:12px;gap:10px;margin-bottom:16px;padding:12px 14px;font-size:15px;display:flex}.bandeau .ic{margin-top:2px}.bandeau--info{background:var(--orange-clair);color:var(--orange)}.bandeau--erreur{background:var(--rouge-clair);color:var(--rouge-fonce)}.zone-depot.survol{outline:2px dashed var(--bleu);outline-offset:-8px}.bloc-ia{border:1px solid var(--bleu-bord);background:#f8faff;border-radius:14px;padding:14px 16px}.bloc-ia-titre{color:var(--bleu);align-items:center;gap:6px;margin-bottom:10px;font-size:14px;font-weight:600;display:flex}.bloc-ia-titre .ic{width:16px;height:16px}@keyframes battre{50%{opacity:.3}}.enreg{z-index:50;background:var(--fond);color:var(--encre);flex-direction:column;display:flex;position:fixed;inset:0}.enreg-barre{padding:max(10px, env(safe-area-inset-top)) 14px 6px;background:var(--papier);flex:none;align-items:center;gap:10px;display:flex}.enreg-chrono{flex:none;align-items:center;gap:8px;display:flex}.enreg-temps{letter-spacing:-.01em;font-variant-numeric:tabular-nums;font-size:22px;font-weight:600;line-height:1}.point{background:var(--rouge);border-radius:50%;flex:none;width:10px;height:10px;animation:1.6s ease-in-out infinite battre}.enreg[data-pause] .point{background:var(--trait-fort);animation:none}.onde{flex:1;min-width:0;height:32px;display:block}.enreg-pause,.enreg-stop{border-radius:10px;flex:none;justify-content:center;align-items:center;gap:6px;min-height:44px;font-size:15px;font-weight:600;transition:background-color .15s;display:inline-flex}.enreg-pause{background:var(--papier);border:1px solid var(--trait-fort);width:44px;color:var(--encre)}.enreg-pause:hover{background:var(--doux)}.enreg-pause .ic-reprendre,.enreg[data-pause] .enreg-pause .ic-pause{display:none}.enreg[data-pause] .enreg-pause .ic-reprendre{display:inline-flex}.enreg-stop{background:var(--encre);color:#fff;border:0;padding:0 14px}.enreg-stop .ic{width:15px;height:15px}.enreg-stop:hover{background:#1b1e4d}.enreg-stop[data-confirmer]{background:var(--rouge)}.enreg-stop:disabled,.enreg-pause:disabled{opacity:.6;cursor:default}.enreg-sous{background:var(--papier);border-bottom:1px solid var(--trait);color:var(--gris);flex:none;justify-content:space-between;gap:12px;padding:0 14px 8px;font-size:14px;display:flex}.enreg-sujet{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.enreg-info{text-align:right}.enreg-corps{min-height:0;padding:14px 14px calc(18px + var(--securite-bas));flex-direction:column;flex:1;gap:14px;display:flex;overflow-y:auto}.enreg-alerte{background:var(--orange-clair);color:var(--orange);border-radius:12px;padding:11px 14px;font-size:15px;font-weight:500}.direct-colonnes{flex-direction:column;gap:14px;display:flex}.direct-principal,.direct-cote{display:contents}.direct-client{order:1}.direct-conseils,.direct-chat{order:2}.direct-questions{order:3}.direct-points{order:4}.direct-entendu{order:5}.direct-conseils,.direct-questions,.direct-points,.direct-entendu{background:var(--papier);border:1px solid var(--trait);box-shadow:var(--ombre);border-radius:14px;padding:14px 16px}.direct-tete{justify-content:space-between;align-items:center;gap:12px;margin-bottom:10px;display:flex}.direct-tete .h-section{align-items:center;gap:7px;margin:0;display:flex}.direct-tete .ic{color:var(--bleu)}.direct-etat{color:var(--gris);text-align:right;font-size:13px}.conseils{gap:8px;display:grid}.conseil{border:1px solid var(--trait);border-radius:12px;padding:9px 12px}.conseil-type{color:var(--gris);align-items:center;gap:6px;font-size:13px;font-weight:500;display:flex}.conseil-type .ic{width:15px;height:15px}.conseil-texte{color:var(--gris);font-size:15px;line-height:1.4}.conseil--recent{border-color:var(--bleu-bord);background:#f8faff;padding:12px 14px;animation:.25s ease-out arrivee}.conseil--recent .conseil-type{color:var(--bleu);font-weight:600}.conseil--recent .conseil-texte{color:var(--encre);letter-spacing:-.01em;margin-top:2px;font-size:18px;font-weight:500;line-height:1.35}.conseil--recent.conseil--attention{background:var(--orange-clair);border-color:var(--orange-bord)}.conseil--recent.conseil--attention .conseil-type{color:var(--orange)}@keyframes arrivee{0%{opacity:0;transform:translateY(6px)}}.questions{gap:6px;display:grid}.question{background:var(--fond);border:1px solid var(--trait);text-align:left;border-radius:10px;align-items:flex-start;gap:8px;width:100%;min-height:44px;padding:9px 10px;font-size:16px;line-height:1.35;transition:background-color .15s,color .15s;display:flex}.question:hover{background:var(--doux)}.question .ic{width:18px;height:18px;color:var(--trait-fort);margin-top:2px}.question[aria-pressed=true]{color:var(--gris);background:0 0}.question[aria-pressed=true] .ic{color:var(--vert)}.chat-fil{gap:8px;display:grid}.chat-question{background:var(--doux);border-radius:12px;justify-self:end;max-width:85%;padding:7px 12px;font-size:15px}.chat-reponse{border:1px solid var(--bleu-bord);background:#f8faff;border-radius:12px;padding:12px 14px;font-size:17px;line-height:1.4}.chat-reponse--attente{color:var(--gris);font-size:15px}.chat-reponse--panne{background:var(--orange-clair);border-color:var(--orange-bord);color:var(--orange);font-size:15px}.chat-avis{color:var(--gris);margin-top:6px;font-size:13px}.objections{border-bottom:1px solid var(--trait);max-height:52dvh;padding-bottom:8px;overflow-y:auto}.objections-tete{justify-content:space-between;align-items:center;gap:12px;min-height:32px;font-size:15px;display:flex}.objections-tete strong{font-weight:600}.objection{border-top:1px solid var(--trait)}.objection summary{cursor:pointer;align-items:center;min-height:44px;font-weight:500;display:flex}.objection[open] summary{color:var(--bleu);font-weight:600}.objection-reponses{gap:6px;padding-bottom:10px;display:grid}.objection-reponses li{background:var(--bleu-clair);border-radius:10px;padding:9px 12px;font-size:16px;line-height:1.35}.chat-rapide--objections{background:var(--encre);color:#fff}.chat-rapide--objections:hover{background:#1b1e4d}.chat-saisie{padding:8px 14px calc(10px + var(--securite-bas));background:var(--papier);border-top:1px solid var(--trait);flex:none;gap:8px;display:grid}.chat-rapides{scrollbar-width:none;gap:6px;margin:0 -14px;padding:0 14px;display:flex;overflow-x:auto}.chat-rapides::-webkit-scrollbar{display:none}.chat-rapide{background:var(--bleu-clair);min-height:36px;color:var(--bleu);white-space:nowrap;border:0;border-radius:18px;flex:none;padding:0 12px;font-size:14px;font-weight:500;transition:background-color .15s}.chat-rapide:hover{background:#e0e9ff}.chat-rapide:disabled{opacity:.55;cursor:default}.chat-ligne{gap:8px;display:flex}.chat-ligne input{flex:1;min-width:0;min-height:44px}.points{gap:7px;font-size:15px;display:grid}.points li{align-items:flex-start;gap:8px;display:flex}.points .ic{width:18px;height:18px;color:var(--trait-fort);margin-top:2px}.points .fait{color:var(--gris)}.points .fait .ic{color:var(--vert)}.resume-client{background:var(--papier);border:1px solid var(--trait);box-shadow:var(--ombre);border-radius:14px}.resume-client summary{cursor:pointer;gap:4px;min-height:44px;padding:12px 16px;font-size:15px;display:grid}.resume-client summary .alerte-factures{margin:3px 0 0;padding:7px 10px}.resume-nom{font-weight:600}.resume-suite{color:var(--bleu);font-size:14px}.resume-client[open] .resume-suite{display:none}.resume-client .fiche{padding:4px 16px 14px}.direct-entendu summary{letter-spacing:-.01em;cursor:pointer;align-items:center;min-height:28px;font-size:16px;font-weight:600;display:flex}.direct-entendu p{color:var(--gris);margin-top:8px;font-size:14px}.direct-entendu .entendu-texte{color:var(--encre);overflow-wrap:anywhere;font-size:15px}.rapport-tete{margin-bottom:16px}.titre-ligne{align-items:flex-start;gap:4px;display:flex}.titre-edit{width:40px;height:40px;color:var(--gris);background:0 0;border:0;border-radius:8px;flex:none;place-items:center;margin-top:-4px;display:grid}.titre-edit:hover{background:var(--doux);color:var(--encre)}.titre-edit .ic{width:16px;height:16px}.titre-saisie{font-size:22px;font-weight:600}.meta{color:var(--gris);flex-wrap:wrap;align-items:center;gap:4px 12px;margin-top:8px;font-size:14px;display:flex}.meta-type{color:var(--encre);align-items:center;gap:7px;font-weight:500;display:inline-flex}.meta-type .pastille{width:24px;height:24px;padding:5px}.actions-tete{gap:8px;margin-top:12px;display:flex}.onglets{z-index:10;background:var(--doux);scrollbar-width:none;border-radius:12px;gap:1px;width:fit-content;max-width:100%;margin:0 0 20px;padding:3px;display:flex;position:sticky;top:8px;overflow-x:auto}.onglets::-webkit-scrollbar{display:none}.onglet{min-height:40px;color:var(--gris);background:0 0;border:0;border-radius:9px;flex:none;align-items:center;gap:6px;padding:0 7px;font-size:clamp(12.5px,3.6vw,14px);font-weight:500;transition:color .15s,background-color .15s;display:inline-flex}.onglet:hover{color:var(--encre)}.onglet[aria-selected=true]{background:var(--papier);color:var(--encre);font-weight:600;box-shadow:0 1px 3px #06082d1f}.onglet-note{background:var(--bleu-clair);color:var(--bleu);font-variant-numeric:tabular-nums;border-radius:5px;padding:0 6px;font-size:12px;font-weight:600;display:none}.colonnes{gap:24px;display:grid}.colonne{align-content:start;gap:24px;min-width:0;display:grid}.colonne:has(.panneau){order:-1}.encart{background:var(--bleu-clair);border-radius:14px;padding:14px 16px}.encart .h-section{color:var(--bleu);margin-bottom:4px}.puces li{margin-bottom:6px;padding-left:16px;position:relative}.puces li:before{content:"";background:var(--trait-fort);border-radius:50%;width:5px;height:5px;position:absolute;top:.62em;left:3px}.faits li{border-top:1px solid var(--trait);padding:9px 0}.faits li:last-child{border-bottom:1px solid var(--trait)}.taches li{border-top:1px solid var(--trait)}.taches li:last-child{border-bottom:1px solid var(--trait)}.tache{grid-template-columns:24px minmax(0,1fr);align-items:start;gap:12px;padding:11px 0;display:grid}.tache input{width:20px;height:20px;accent-color:var(--bleu);cursor:pointer;margin:2px 0 0}.tache-quoi{font-weight:500;display:block}.tache:has(input:checked) .tache-quoi{color:var(--gris);text-decoration:line-through}.tache-qui{color:var(--gris);font-size:14px;display:block}.panneau{background:var(--papier);border:1px solid var(--trait);box-shadow:var(--ombre);border-radius:16px;padding:18px 20px}.panneau-legende{color:var(--gris);font-size:14px;font-weight:500;display:block}.panneau-chiffre{letter-spacing:-.03em;font-variant-numeric:tabular-nums;margin-top:2px;font-size:52px;font-weight:600;line-height:1.1;display:block}.panneau-chiffre small{color:var(--gris);letter-spacing:0;font-size:22px;font-weight:500}.panneau-mot{color:var(--encre);margin-top:4px;font-size:15px;font-weight:500;display:block}.jauge{gap:4px;margin-top:14px;display:flex}.jauge span{background:var(--trait);border-radius:3px;flex:1;height:6px}.jauge .atteint{background:var(--bleu)}.jauge .partiel{background:linear-gradient(90deg, var(--bleu) 50%, var(--trait) 50%)}.criteres li{border-top:1px solid var(--trait);padding:12px 0}.criteres li:first-child{border-top:0;padding-top:0}.critere-tete{grid-template-columns:24px minmax(0,1fr);align-items:start;gap:10px;font-weight:600;display:grid}.statut{border-radius:50%;place-items:center;width:22px;height:22px;margin-top:1px;display:grid}.statut .ic{width:14px;height:14px}.statut--atteint{background:var(--vert-clair);color:var(--vert)}.statut--partiel{background:var(--orange-clair);color:var(--orange)}.statut--manque{background:var(--rouge-clair);color:var(--rouge)}.critere-corps{margin-top:2px;padding-left:34px;font-size:15px}.citation{border:0;border-left:2px solid var(--trait-fort);width:100%;color:var(--gris);text-align:left;background:0 0;margin-top:6px;padding:2px 0 2px 10px;font-size:14px;display:block}.citation:hover{color:var(--encre);border-left-color:var(--bleu)}.parole{gap:2px;height:10px;margin-bottom:8px;display:flex}.parole span{border-radius:3px;min-width:3px}.legende li{align-items:center;gap:8px;margin-bottom:2px;font-size:15px;display:flex}.legende i{border-radius:50%;width:10px;height:10px}.email-note{margin-bottom:12px}.email-objet{margin-bottom:10px}.email-corps{min-height:280px}.email-actions{flex-wrap:wrap;gap:8px;margin-top:12px;display:flex}.intervenants{background:var(--doux);border-radius:14px;gap:10px;margin-bottom:18px;padding:14px;display:grid}.intervenant{grid-template-columns:12px 96px minmax(0,1fr);align-items:center;gap:8px;font-size:15px;display:grid}.intervenant i{border-radius:50%;width:12px;height:12px}.intervenant input{min-height:44px;padding:8px 10px}.recherche-transcription{margin-bottom:14px}.tours{gap:2px;display:grid}.tour{border-left:3px solid var(--teinte);padding:8px 10px 8px 12px;scroll-margin-top:72px}.tour-tete{color:var(--gris);align-items:baseline;gap:8px;font-size:13px;display:flex}.tour-tete strong{color:var(--encre);font-size:14px;font-weight:600}.tour.surligne{background:var(--bleu-clair)}.tour.masque{display:none}.attente{padding:8px 0}.etapes{margin:22px 0}.etapes li{color:var(--gris);align-items:center;gap:12px;padding:10px 0;display:flex;position:relative}.etapes li i{border:2px solid var(--trait-fort);border-radius:50%;flex:none;width:20px;height:20px}.etapes li.encours{color:var(--encre);font-weight:600}.etapes li.encours i{border-color:var(--trait);border-top-color:var(--bleu);animation:1s linear infinite tourner}.etapes li.fait i{background:var(--vert);border-color:var(--vert)}@keyframes tourner{to{transform:rotate(360deg)}}.squelette{background:var(--doux);border-radius:4px;height:14px;margin-bottom:10px}.dialogue{width:min(460px,100vw - 32px);box-shadow:var(--ombre-haute);color:var(--encre);border:0;border-radius:16px;padding:22px}.dialogue::backdrop{background:#06082d66}.dialogue h2{letter-spacing:-.01em;margin-bottom:8px;font-size:19px;font-weight:600}.dialogue p,.dialogue select{margin-bottom:14px}.dialogue-actions{justify-content:flex-end;gap:8px;margin-top:6px;display:flex}.toast{z-index:60;left:50%;bottom:calc(92px + var(--securite-bas));background:var(--encre);color:#fff;opacity:0;pointer-events:none;border-radius:10px;max-width:calc(100vw - 32px);padding:10px 16px;font-size:15px;font-weight:500;transition:opacity .18s,transform .18s;position:fixed;transform:translate(-50%,12px)}.toast.visible{opacity:1;transform:translate(-50%)}.toast--erreur{background:var(--rouge)}.connexion-fond{background:var(--fond);place-items:center;min-height:100dvh;padding:24px 16px;display:grid}.connexion{background:var(--papier);border:1px solid var(--trait);width:min(420px,100%);box-shadow:var(--ombre);border-radius:18px;gap:18px;padding:28px 24px;display:grid}.connexion .marque{font-size:30px}.connexion-mot{color:var(--gris);font-size:15px}@media (prefers-reduced-motion:reduce){*,:before,:after{transition-duration:0s!important;animation-duration:0s!important;animation-iteration-count:1!important}}@media (width>=520px){.onglet{padding:0 12px}.onglet-note{display:inline-block}}@media (width>=900px){.enreg-barre{gap:16px;padding:12px 24px 6px}.enreg-sous{padding:0 24px 10px}.enreg-corps{padding:20px 24px}.chat-saisie{padding:10px 24px 12px}.chat-rapides{flex-wrap:wrap;margin:0;padding:0}.direct-colonnes{grid-template-columns:minmax(0,3fr) minmax(0,2fr);align-items:start;gap:16px;display:grid}.direct-principal,.direct-cote{flex-direction:column;gap:14px;display:flex}}@media (width>=1024px){body{background:var(--fond)}.shell{grid-template-columns:404px minmax(0,1fr);height:100dvh;display:grid;overflow:hidden}.shell .rail,.shell[data-vue] .rail{background:0 0;grid-template-columns:64px minmax(0,1fr);height:100dvh;min-height:0;display:grid}.rail-nav{background:var(--papier);border-right:1px solid var(--trait);flex-direction:column;align-items:center;gap:6px;padding:16px 0 12px;display:flex;position:relative;top:auto;right:auto}.nav-lien{width:40px;height:40px;color:var(--gris);border-radius:10px;place-items:center;transition:background-color .15s,color .15s;display:grid}.nav-lien:hover{background:var(--doux);color:var(--encre)}.nav-lien[aria-current=page]{background:var(--bleu-clair);color:var(--bleu)}.nav-lien .ic{width:20px;height:20px}.rail-nav .menu,.nav-lien--reglages{margin-top:auto}.nav-lien--reglages:not([hidden])+.menu{margin-top:0}.rail-nav .menu-liste{inset:auto auto 0 calc(100% + 8px)}.rail-panneau{height:100dvh;padding:0 12px 12px 14px}.rail-tete{min-height:64px;padding:14px 2px 6px}.rail-salut{padding:0 2px 10px;font-size:14px}.rail-action{background:0 0;border:0;padding:0 0 10px;position:static}.rail-action .btn--large{width:100%;min-height:44px;font-size:15px}.rail-recherche{margin:0 0 10px}.rail-recherche input{background:var(--papier)}.rail-liste{background:var(--papier);border:1px solid var(--trait);box-shadow:var(--ombre);border-radius:14px;padding:0 0 4px;overflow-y:auto}.shell .zone,.shell[data-vue] .zone{background:var(--papier);border:1px solid var(--trait);height:calc(100dvh - 24px);box-shadow:var(--ombre);border-radius:16px;margin:12px 12px 12px 0;display:block;overflow-y:auto}.page-tete{display:none}.page{padding:26px 32px 48px}h1{font-size:28px}.rapport-tete{grid-template-columns:minmax(0,1fr) auto;align-items:start;gap:8px 24px;display:grid}.actions-tete{margin-top:0}.colonnes{grid-template-columns:minmax(0,3fr) minmax(280px,2fr);gap:40px}.nouvelle{padding-bottom:48px}.nouvelle-action{border:0;margin-bottom:16px;padding:0;position:static}.nuancier{grid-template-columns:repeat(auto-fill,minmax(170px,1fr))}.teinte-choix{flex-direction:row;align-items:center;min-height:58px;font-size:14px}.btn--large{width:auto;min-width:280px}.toast{bottom:28px}.intervenant{grid-template-columns:12px 96px minmax(0,280px)}.compte{grid-template-columns:minmax(0,1fr) 240px auto;align-items:center;gap:16px}}.reglages{gap:32px;display:grid}.conso{margin-bottom:4px}.conso strong{letter-spacing:-.02em;margin-right:4px;font-size:24px;font-weight:600}.champ--court{margin:16px 0}input[type=number]{background:var(--papier);border:1px solid var(--trait-fort);border-radius:10px;width:160px;min-height:46px;padding:10px 12px;font-size:16px;display:block}.comptes{border-top:1px solid var(--trait);margin-bottom:18px}.compte{border-bottom:1px solid var(--trait);gap:8px;padding:12px 0;display:grid}.compte-qui{min-width:0}.compte-nom{font-weight:600;display:block}.compte-nom .discret{font-weight:400}.compte-email{color:var(--gris);overflow-wrap:anywhere;font-size:14px;display:block}.compte select:disabled{background:var(--doux);color:var(--gris)}.compte-actions{gap:8px;display:flex}.compte-nouveau{background:var(--fond);border:1px solid var(--trait);border-radius:14px;padding:14px 16px}.compte-nouveau .champ{margin-bottom:14px}.compte-mdp{gap:8px;display:flex}.compte-mdp input{flex:1;min-width:0}.objections-reglages{gap:12px;display:grid}.objection-reglage{background:var(--fond);border:1px solid var(--trait);border-radius:14px;justify-items:start;gap:8px;padding:14px 16px;display:grid}.objection-titre{font-weight:600}.modes-reglages{border-top:1px solid var(--trait)}.mode-reglage{border-bottom:1px solid var(--trait)}.mode-reglage>summary{align-items:center;gap:12px;min-height:56px;padding:8px 0;font-weight:600;list-style:none;display:flex}.mode-reglage>summary::-webkit-details-marker{display:none}.mode-reglage .pastille{width:32px;height:32px;padding:7px}.mode-reglage .discret{font-weight:400}.mode-corps{padding:2px 0 18px}.mode-corps .champ-titre{font-size:15px}.partagee{align-items:center;gap:6px;display:inline-flex}.partagee .ic{width:16px;height:16px}@media print{body{background:#fff}.rail,.page-tete,.actions-tete,.titre-edit,.onglets,.toast,.bandeau{display:none!important}.shell,.shell[data-vue]{height:auto!important;display:block!important;overflow:visible!important}.zone,.shell[data-vue] .zone{height:auto!important;box-shadow:none!important;border:0!important;margin:0!important;display:block!important;overflow:visible!important}.page{padding:0}.encart{border:1px solid var(--trait-fort);background:0 0}.encart .h-section{color:inherit}.tache input{accent-color:#000}section{break-inside:avoid}a{color:inherit;text-decoration:none}}.champ--client{position:relative}.suggestions{z-index:25;background:var(--papier);border:1px solid var(--trait);box-shadow:var(--ombre-haute);border-radius:12px;margin-top:4px;padding:4px;position:absolute;left:0;right:0}.suggestion{text-align:left;background:0 0;border:0;border-radius:8px;justify-content:space-between;gap:12px;width:100%;min-height:44px;padding:8px 10px;font-size:15px;font-weight:500;display:flex}.suggestion:hover{background:var(--doux)}.suggestion .discret{font-weight:400}.suggestion-vide{color:var(--gris);padding:10px;font-size:15px}.fiche-zone{background:var(--papier);border:1px solid var(--trait);box-shadow:var(--ombre);border-radius:14px;margin:-8px 0 20px;padding:14px 16px}.fiche{gap:16px;font-size:15px;display:grid}.fiche-tete{flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:4px 14px;display:flex}.fiche-actions{gap:14px;font-size:14px;display:flex}.fiche-titre{margin-bottom:6px;font-size:15px;font-weight:600}.coord{gap:6px;display:grid}.coord li{align-items:flex-start;gap:10px;min-width:0;display:flex}.coord .ic{width:16px;height:16px;color:var(--gris);margin-top:3px}.coord a{overflow-wrap:anywhere;display:inline-block}.pieces li{border-top:1px solid var(--trait)}.pieces li:last-child{border-bottom:1px solid var(--trait)}.piece{min-height:44px;color:inherit;justify-content:space-between;gap:12px;padding:9px 0;text-decoration:none;display:flex}a.piece:hover .piece-titre{text-decoration:underline}.piece-texte{min-width:0}.piece-titre,.piece-infos{overflow-wrap:anywhere;display:block}.piece-titre{font-weight:500}.piece-infos{color:var(--gris);font-size:13px}.piece-droite{flex-direction:column;flex:none;align-items:flex-end;gap:3px;display:flex}.piece-montant{font-variant-numeric:tabular-nums;white-space:nowrap;font-weight:600}.puce-etat{border-radius:6px;padding:1px 8px;font-size:12px;font-weight:600}.puce-etat--accepte{background:var(--vert-clair);color:var(--vert)}.puce-etat--attente{background:var(--bleu-clair);color:var(--bleu)}.puce-etat--retard{background:var(--rouge-clair);color:var(--rouge-fonce)}.alerte-factures{background:var(--orange-clair);color:var(--orange);border-radius:10px;margin-bottom:8px;padding:10px 12px}.alerte-factures strong{font-weight:600}.alerte-factures--retard{background:var(--rouge-clair);color:var(--rouge-fonce)}